In his influential book, The 7 Habits of Highly Effective People, Stephen R. Covey outlined the difference between principles and values. In Covey’s view, principles are rules or laws that are permanent, unchanging, and universal in nature. Values are internal and subjective, and they may change over time. What are principles? For Covey, principles are [...]
Here's a simple statistic: 100% of companies have “a culture.” Whether you deliberately cultivated it, or it simply emerged and evolved on its own, your company has a culture. But what is company culture? Culture has huge implications for any organization, and it can ultimately make or break your business. However, many companies don't examine, evaluate, [...]
Let’s face it: not every boss out there is perfect at delegating. Not every boss is perfect at communicating. Sometimes your manager will make suggestions or request actions that don’t make a whole lot of sense or don’t seem to fit into your current priorities. There may be times when you are buried and your [...]
I recently had a kickoff meeting with one of our customers, and it was quite refreshing. These meetings are sessions where our Professional Services delivery team meets with a customer’s key stakeholders to “kickoff” a PlanPlus Online CRM implementation. In this particular meeting, the leader on the customer side began the session with a bit [...]
We’ve all been there. It’s 5 p.m. and the workday has somehow raced past you without allowing you enough time to tackle what needs to be done. Twenty emails in bold type stare at you impatiently from your inbox, while you ponder if the three voicemails left on your phone during lunch can wait for [...]
