On a football team the most famous and recognizable player is usually the Quarterback. Most of us can name the quarterback’s of our favorite NFL teams, Tom Brady, Drew Brees, Blake Bortles. But a lot fewer of us could actually name the left guard or the long snapper. While Quarterback’s are generally regarded as the [...]
Streamlining communication can definitely increase your personal productivity. In the NBC Sitcom “The Office” at one point one of the characters, Kevin Malone, decides to increase his productivity. Much to the chagrin of his coworkers he does this by eliminating what he deems to be unnecessary words. As he says, “Why waste time say lot [...]
Mountain climbers have known it all along: Reaching the top involves performing three steps over and over again. These are the same steps that will help you implement and manage change in your company. Not far from our downtown Salt Lake City offices are the Wasatch Mountains that offer world-class skiing and several of [...]
Effective communication is the real work of leadership—and a skill you can learn. Learning how to engage Assertive Respectful communication will improve every aspect of your life. Do you have any processes that aren’t yielding the results you were hoping for? Most of us do, right? S0, what do you do about it? Is it [...]
Every change, large or small, presents known and unknown opportunities and dangers. If you’re currently leading an organization or team through a change, being able to identify and articulate these opportunities and dangers is essential. How do you go about identifying these? By working with your group on an ODI list. With an ODI list, [...]
Over the past few years, we’ve purchased furniture from various retailers. I mean the type of furniture that comes in boxes with nuts and bolts and tools—and if you’re lucky—with instructions. We’ve had wonderful experiences where it comes out right, and horrible ones when it takes much longer than it’s supposed to—often requiring reassembly at [...]
Why do typical “Software Only” implementations fail? Implementing a CRM is much more than a standalone project accounted for by a single individual, it’s a business philosophy that affects your entire company. Some companies struggle to get widespread adoption of new software systems because they fail to address the underlying systems, processes, communication, and [...]
Today’s sales environment requires salespeople who can draw on more than just knowledge of facts and features to solve a prospect’s problem. Here are six skills, techniques, and traits that are indispensable... Expertise This should come as no surprise: know what you’re talking about! Often, prospects are better informed than salespeople. Sales conversations start much [...]
At your next team meeting, ask these five important questions: Can we speak up and take risks without feeling insecure or embarrassed? Can we count on each other to do high-quality work on time? Are goals, roles, and execution plans on our time clear? Are we working on something that is personally important for each [...]
